RETURN POLICY

If you have chosen the wrong size or for any reason you are not entirely satisfied with your item, simply return it to us within 30 days of receiving your order.

After 30 days, unfortunately we will  no longer be able to offer you a refund.

CONDITIONS TO BE FULFILLED TO BENEFIT FROM A RETURN:

✔ Your item must be unused and in the same condition you received it.

✔ It must be returned to us, in its original packaging, within 30 days of the order.

✔ It must be accompanied by proof of purchase.

If you wish to return an item, we invite you to let us know your request by contacting us at contact@lifetalisman.com and we will explain the procedure to follow.

REFUND POLICY

Once we have received your item, we will inform you by email, we will quickly check that all the conditions are met and will immediately refund or return the item according to your wishes.

✘ If you decide to be refunded, you will receive a confirmation email and the refund will automatically be applied to your original payment method. You will then have to wait a few days for the money to be visible in your bank account again.

✘ If you decide to make an exchange, we will send you a new item as soon as possible.

Shipping costs to return your item are your responsibility. We invite you to opt for tracked shipping or to take out insurance if your item is of high value. We cannot be held responsible if your order is never delivered to us.

Sale items, custom-made jewelry at the customer's request and delivery costs are unfortunately not refundable. We also reserve the right to refuse an exchange or refund if all conditions are not met.

DEFECTIVE ITEMS

If you receive your order and it has a defective or damaged item, simply send us a photo showing the problem to contact@lifetalisman.com and we will immediately refund or resend the item.